IKEDC STS PREPAID METER UPGRADE

Hello Esteemed Customer,

This is to formally notify you that it is imperative to upgrade all IKEDC STS prepaid meters before Wednesday, the 1st of November. Failure to comply with this requirement will result in the inability of your meter to load tokens effective from that date.

You can upgrade your meter in these following steps: 

•  Kindly Visit SMART KYC
• Click on “Link your NIN And Meter” button
• Input your phone number, NIN and email address
• Confirm your NIN details and click on next if information returned is correct.
• Input your meter number and verification code sent to your email, then click on submit.
• Please note that only one (1) NIN can be linked to a meter (except Landlords with multiple meters, who can use their NIN repeatedly)

Upgrade your STS Prepaid Meter in 2 easy steps:

Step 01: NIN-Meter Link

Kindly visit Smart KYC to link your meter number and NIN

• Click on the “Link your NIN And Meter” button.
• Input your phone number, NIN and email address.
• Confirm your NIN details and click on next if information returned is correct.
• Input your meter number and verification code sent to your email, then click on submit.
• Please note that only one (1) NIN can be linked to a meter except Landlords with multiple meters, who can use their NIN repeatedly.

Your information will be treated with utmost confidentiality.

Step 02: STS Prepaid Meter Upgrade Process

• • To upgrade your meter, you need a Key Change Token-KCT (a special ‘reset’ token) to be loaded on your meter. • You will receive three (3) sets of 20-digit token upon vending as from November 1st, 2023.
• Input the first set of 20-digits token (KCT 1), this will wipe off the old meter settings • Input the second set of 20-digit token (KCT 2), this will then upgrade your meter to the new STS platform.
• The last set of 20-digit to2ken will load the purchased energy value into the meter.

Please Note: Only customers who have linked their NIN will receive the two sets of 20- digit token (KCT 1 & 2), delivered alongside their energy token at the point of vending, as from November 1, 2023.